Not everything needs a video. A ticket, a chat reply or a one-step answer often only needs one picture: the right part of the screen, the button circled, a number on each step. And when the answer is a long page (a settings screen, a report, a form), one tall picture of the whole page beats five cropped ones.
GlideClip has two tools for this. Quick Screenshot takes a picture of a screen or a whole scrolling page, right now. Long Screenshot turns a part of a recording where you scrolled into one tall picture. Both are free on every plan, with no GlideClip mark, and the picture stays on your computer.
The example throughout is a support agent answering "where do I change the quote's discount?" in a CRM.
1. Which one to use
| You want | Use | Where |
|---|---|---|
| A picture of what's on screen now | Quick Screenshot | Home |
| A whole page, longer than the screen | Quick Screenshot, scrolling while it captures | Home |
| A picture you already have (pasted or a file) | Quick Screenshot, Ctrl+V or Open Picture… | Home |
| A long page from a recording you made | Long Screenshot | The timeline, in a recording |
2. Take the picture
- On Home, click Quick Screenshot, then Take Screenshot.
- Pick the browser tab (or a window, or the whole screen). For a web page, a tab works best: the browser shows that tab, and GlideClip watches it.
- Want just what's on the screen? Come straight back to GlideClip. Want the whole page? Scroll down it first, steadily, with the mouse wheel or the scroll bar, then come back.
- Coming back to GlideClip ends the capture. You can also click Capture, or Stop sharing in the browser's bar.
While you scroll, GlideClip joins the page into one tall picture as it goes:
- A header or menu bar that stays put at the top is kept once, not repeated down the page.
- A floating chat button and its shadow are taken out wherever the page behind them was seen clear. On the last screenful, where nothing else shows the page behind it, it stays.
- The browser's scroll bar is trimmed off, and a video playing on the page doesn't make a section appear twice.
The note under the picture says how it went: how many frames came in, and how many screenfuls were joined. If it says the page didn't scroll, scroll a little further or a little slower and take it again.
Already have a picture? Press Ctrl+V on Home (for example after Windows' own Snipping Tool, Windows + Shift + S), drop a picture on the box, or click Open Picture….
3. Keep just the part you need
Right after the capture, the picture fills the window, dimmed, like the Snipping Tool. Drag a box round the part you want and it's cut to that. On a tall page, drag to the bottom edge and the picture scrolls. Keep It All (or Enter, or Esc) keeps the whole picture.
Changed your mind? Crop in the editor's bar cuts it again, and Undo brings back what was cut off.
For the discount answer, the agent keeps the quote's Pricing panel and the Discount field, and cuts the rest.
4. Mark it up
Pick a tool in the bar, then click on the picture:
- Highlight: click a button or field and the box fits it. Drag to draw a box yourself.
- Step Number: each click adds the next number: 1, 2, 3. Type in the Text box to put words beside the number, and pick the Label Side.
- Click: rings round the spot, as if it was just clicked. Its Center can be a dot, a pointer, a finger, or nothing.
- Arrow: drag from where it starts to what it points at.
- Label: a tag with a short note.
- Blur: drag over anything private. Nothing is blurred for you here: the picture isn't scanned.
Click something you've placed to pick it: drag to move it, press Delete to remove it, Ctrl+Z to undo.
The discount answer needs three marks: step 1 on the Edit button with "Edit the quote" beside it, step 2 on the Discount field with a highlight, and a blur over the customer's email.
5. Make it look right
With a mark picked, the style row changes just that mark. With nothing picked, it sets how the next marks look.
- Colour: the round swatches, your Brand Kit's accent first.
- Line: how thick a highlight or an arrow is. A highlight also has a Shape (Box, Ring or Underline) and Fill.
- Size: for step numbers, clicks, arrows and labels. A highlight or blur has corner handles to drag instead.
- Style: Clean, or a hand-drawn Marker, Chalk or Crayon look for markers.
- Each kind of marker remembers its last style, so step 2 matches step 1.
Two habits that keep a screenshot easy to follow:
- One colour for the steps, and a second only for something different, like a warning.
- Number only the steps. A highlight or arrow for anything else.
6. Copy it or save it
- Copy puts it on the clipboard, ready to paste into a ticket, a chat or a document.
- Save Screenshot saves a PNG where GlideClip saves your files (Settings).
7. A long page from a recording
Recorded yourself scrolling down a page while you explained it? You don't need to capture it again:
- Open the recording. On the TIMELINE, drag across the part where you scrolled.
- Choose Make Long Screenshot.
- GlideClip joins that part into one tall picture, blurs what your Blur Settings hide (emails, phone numbers, IDs, amounts and the names you listed), and puts a numbered marker and a highlight at each click. With the Recording Helper on when you recorded, the highlight fits the button you clicked.
- Untick the markers or highlights if you don't want them, then Save Screenshot or Copy.
Before you share it
- Look over the whole picture once. A Quick Screenshot isn't scanned, so anything private needs a blur from you; on a Long Screenshot, check the blurs, as the reader can miss small or blurry text.
- Your mouse pointer shows if it was over the page while you scrolled: keep it off to the side.
- Both tools join pages scrolling down. A very long page stops at the tallest picture a browser can make, about 30,000 pixels: take a second one for the rest.
Try it
Open GlideClip, click Quick Screenshot on Home, and take a picture of this page. Your screenshots are made in your browser and never uploaded.