GlideClip

Help

How to use GlideClip, step by step. Search below, or contact [email protected].

Getting started

How to get started with GlideClip

Open GlideClip, then click Choose video to open a recording you have, or Create clip to record your screen. The editor has three areas in the left rail - Make it safe, Studio and AI data.

GlideClip works in your browser. Your video stays on your computer the whole time.

  1. Open GlideClip on a computer, in a current Chrome or Edge.
  2. On the start screen, click Choose video to pick a recording, or drag a video onto the page.
  3. To record something new, click Create clip instead.
  4. To carry on from a saved project, click Open a saved project, then choose the video it was made from.
  5. To put several clips together first, click Join clips, or choose or drop more than one video.

Once a video is open, the switch at the top of the left rail has three areas:

Tips:

How to join several clips into one video

Click Join clips on the start screen (or choose several videos at once), put the clips in order, pick the video size and what goes between clips, then click Join. The joined video opens in the editor.

Join clips puts several videos in order and makes one video to edit. Your original clips aren't changed.

  1. On the start screen, click Join clips. Choosing or dropping more than one video also opens it.
  2. Add clips with + Create clip or + Choose videos.
  3. Use the up and down arrows to change the order. Use × to remove a clip.
  4. To redo a part, click Re-record (recorded clips) or Replace (chosen videos).
  5. Under Video size, pick Like clip 1 or 16:9 (1920 × 1080).
  6. Under Between clips, pick Straight cut, Quick fade or Name card.
  7. Click Join N clips. You need at least 2 clips.
  8. When it says Joined, click Start editing or Save a copy....

Good to know:

How to record your screen in GlideClip

Click Create clip on the start screen, choose your microphone, click Choose what to record, pick the window or tab in your browser's picker, and record after a 3-second countdown. Click Stop and open in GlideClip when you're done.

You can record your screen and voice straight into GlideClip. Nothing is uploaded.

  1. On the start screen, click Create clip.
  2. Tick Record my microphone and pick your microphone. Speak and check that the level bar moves.
  3. Tick Include the sound from the tab or computer, when the browser offers it if you want that sound too.
  4. Click Choose what to record.
  5. In your browser's picker, choose the window, tab or screen you're demonstrating, not GlideClip itself.
  6. Switch to that window during the 3-second countdown.
  7. Use Pause and Resume as needed. Click Stop and open in GlideClip to finish. The browser's "Stop sharing" button also stops it.
  8. In Recording ready, click Start editing, Save a copy... or Record another clip.

Good to know:

Making it safe

How to always blur names, words, label values and money amounts

In What to look for, list names in "Names or words to always blur" and labels such as Balance in "Blur the value next to these labels". Tick Money amounts to blur prices and balances.

The scan finds emails, phone numbers and IDs on its own. Names and other words need to be listed.

Blur names or words:

  1. Open Make it safe > What to look for.
  2. In Names or words to always blur, one per line, type each name or word, for example "Acme Corp" or "Jane Smith".
  3. Make sure Your own terms (below) is ticked.
  4. Click Prepare video.

Blur the value next to a label:

  1. In Blur the value next to these labels, one per line, type labels such as "Balance" or "Account".
  2. Click Prepare video.

Whatever follows the label, to its right or just below it, is blurred. The label stays readable. This also uses the Your own terms switch.

Blur money amounts:

Tips:

How to prepare a video and choose who will see it

In Make it safe > What to look for, pick who will see the video, check the categories to blur, then click Prepare video. The scan runs on your computer and finds emails, phone numbers, web addresses, long ID numbers, money amounts and your own terms.

Preparing reads the screen, finds sensitive text and notes what callouts need.

  1. Open Make it safe > What to look for.
  2. Under Who will see this video?, pick a level: - Internal: my company only hides emails, phone numbers and your listed names. Record IDs and web addresses stay readable. - Partners or customers also hides web addresses. - Public: anyone hides everything it finds, including ID numbers and money amounts. - No blurring needed blurs nothing. - Custom is your own mix of categories.
  3. Open What gets blurred (it shows how many are on) and check the categories: Email addresses, Phone numbers, Web addresses, Long ID numbers (6+ digits), Money amounts and Your own terms.
  4. Click Prepare video. A bar shows progress.

About No blurring needed:

Tips:

How to review blurs, keep text visible and draw a blur box

In Make it safe > Review blurs, untick anything that shouldn't be blurred and click Draw a blur box to cover what the scan missed. Add words to "Never blur these" to keep them visible every time.

Every video needs a person to check it. The scan can miss very small or blurry text.

  1. Click Prepare video first. Then open Make it safe > Review blurs.
  2. Each found value is listed once, with when it first appears and how many times.
  3. Click an item to jump to the next place it appears.
  4. Untick an item to keep it visible. This applies to every appearance of it.
  5. To cover something the scan missed, click + Draw a blur box, then drag on the video. Or press B.
  6. Each box is listed as Blur box 1, Blur box 2 and so on. Set From and To to limit when it shows. Click ✕ to remove it.

Keep words visible every time:

  1. Go to What to look for.
  2. Type them in Never blur these, one per line, for example a demo account number.

On the timeline:

Tips:

How to save your blur settings as a preset

Set up the categories and word lists in What to look for, then click Save as preset… under the sharing level and give it a name. Your preset then appears under My presets in "Who will see this video?".

A preset saves your blur setup under your own name, so you can pick it again in one click.

  1. Open Make it safe > What to look for.
  2. Tick the categories you want and fill in the word lists: always blur, label values and never blur.
  3. Under the sharing level hint, click Save as preset….
  4. Type a name, for example "Client demos", and click Save.

Use a preset:

Change or remove a preset:

Good to know:

Editing

How to fix a part of your narration (say it again)

Mark the part you misspoke, then in Studio > Audio record a new take (or pick a sound file). GlideClip matches its volume, fits it in, and uses it in the finished video, the safe copy, captions and AI data.

  1. Mark the part: drag across the Sound row on the timeline and pick 🎙 Say this part again. Or, in Studio > Audio under Replace a line, put the playhead at the start and click Replace from here, then at the end and click …to here.
  2. Click 🎙 Record a new take: after a 3-2-1 count-in, say the part again, then click ■ Stop. Or click Choose a sound file… instead.
  3. Click ▶ In the video to hear it in place (it plays from 2 seconds before the part), or ▶ Listen for the take on its own. 🎙 Again records it again; ✕ keeps the original sound.

What happens to the new take:

redaction report lists the replaced parts.

Good to know:

warns you first.

How to level the voice and fade the sound

Open Studio > Audio, tick Level the voice, pick Quieter, Standard or Louder, and tick a fade if you want one. The final render applies these settings.

Levelling evens out your narration so quiet and loud parts sound alike. It doesn't re-record or change what you said.

  1. Open Studio > Audio.
  2. Tick Level the voice.
  3. Under Loudness, pick one: - Quieter: -18 LUFS, for courses and presentations in a quiet room. - Standard: -14 LUFS, the level YouTube and most players use. Right for most videos. - Louder: -11 LUFS, for phones and social feeds in noisy places.
  4. Under Fades, tick Fade in over the first second or Fade out over the last second if you want them.

Good to know:

How to trim the start and end and cut out part of a video

In Studio > Edit, click Start here and End here to trim, or Cut from here and …to here to remove a middle part. You can also drag across the timeline and choose Cut.

Edits take out what viewers don't need. The preview skips cut parts, and the final render leaves them out, sound included.

Trim the start and end:

  1. Open Studio > Edit.
  2. Move the playhead to where the video should start. Click Start here.
  3. Move it to where the video should end. Click End here.
  4. To go back, click Undo trim.

Cut out a part:

  1. Move the playhead to where the part begins. Click Cut from here.
  2. Move it to where the part ends. Click …to here.
  3. Each cut is listed. Click ✕ to keep that part after all.

On the timeline:

Transitions:

Good to know:

How to use the timeline

The timeline at the bottom shows screen pictures, cards, highlights, the sound and the blurs over time. Click to move the playhead, drag a callout to change when it shows, drag across it to cut, and use + / − or Ctrl + wheel to zoom.

The TIMELINE sits under the preview. Its rows are Screens, Cards, Highlights, the sound and the blurs.

Move around:

Change callout timing:

Change blur timing:

Cut and trim:

Tips:

Keyboard shortcuts and undo

Press ? in the editor to see every shortcut, such as Space to play, C for a card, H for a highlight and B for a blur box. Ctrl+Z and Ctrl+Y undo and redo.

Press ? or click the shortcut hint under the preview to see the list.

| Key | What it does | | --- | --- | | Space or K | Play / pause | | , and . | Back / forward one frame | | ← and → | Back / forward 1 second (with Shift: 5 seconds) | | Home and End | Start / end of the video | | C | New callout card at the playhead | | H | Draw a highlight box | | B | Draw a blur box | | I and O | Selected callout starts / ends at the playhead | | Delete | Delete the selected callout | | Esc | Stop drawing, or deselect the callout | | Ctrl+Z / Ctrl+Y | Undo / redo |

Undo and redo:

Good to know:

Callouts

How to change the callout style and where cards sit

Pick a Callout style (Card, Bubble, Lower third, Tooltip or Minimal) in Studio > Frame & brand. Move a card with the Position grid in its editor or by dragging it on the preview.

Set a style for all callouts:

  1. Open Studio > Frame & brand.
  2. Under Callout style, pick one: - Card: a panel with an accent bar - Bubble: points at its highlight - Lower third: a wide strip at the bottom - Tooltip: a smaller card - Minimal: a soft backdrop, no border

Change one card's style:

Place a card:

  1. Select the card in Studio > Callouts.
  2. Click a spot in the Position grid. Top right is the default.
  3. Or drag the card on the preview. Drop it anywhere, or near a spot to snap to it.
  4. A card placed by hand says so. Click a grid spot to snap it back.

Point a bubble:

Tips:

How to edit a callout card or highlight box

Click a callout in Studio > Callouts to open its editor and change its kind, times, text, bullets, images or highlight box. Click Preview to see it as the final video will show it.

  1. In Studio > Callouts, click a callout in the list or on the timeline.
  2. Pick a Kind: Step, Info, Conditional, Warning or Success. It sets the colour.
  3. Set Start (s) and End (s). Click now to use the current video time.
  4. Click Done when finished, or Delete callout to remove it.

For a card:

For a highlight box:

Preview:

Tips:

How to get suggested callouts

Open Studio > Callouts and click Suggest callouts to get step cards and highlight boxes from your narration and screen. Built-in suggestions are free and run on your computer; AI suggestions need Pro.

Callouts are the cards and highlight boxes that explain each step on screen.

  1. Open Studio > Callouts.
  2. Optional: paste your script into Your script (optional). Lines like "Step 3: Apply the tag" become numbered step cards.
  3. Optional: tick AI suggestions for more and better-timed callouts (Pro).
  4. Click Suggest callouts. It prepares the video and transcribes the narration first if needed.
  5. Read the list. Untick anything you don't want. Click a title to retype it.
  6. Click a callout to open the editor.

Built-in or AI:

Good to know:

How to show step title cards, a step list and a step bar

Turn on Segment cards in Studio > Callouts for a title card at each new step, or use the Studio frame or Step bar for viewers in Frame & brand. All are built from cards with eyebrows like STEP 1.

These features read your numbered step cards. Give cards an eyebrow like "STEP 1", "STEP 2".

Segment cards:

  1. Open Studio > Callouts and scroll to Segment cards.
  2. Tick On.
  3. Pick a Style: - Banner: over the video, adds no time - Pause card: holds the video, adds time
  4. Pick How long: 2, 3 or 4 seconds.
  5. Tick The step's first bullet as a subtitle if you want it.

The note under the settings lists where each card goes. Pause cards also say how much time they add.

Step list beside the video:

  1. In Studio > Frame & brand, set Frame to Studio: framed, with a step list beside the video.
  2. Done steps are ticked and the current one is lit.
  3. Step cards as a checklist in the side panel (keeps them off the video) is on by default.

Step bar:

Good to know:

How to transcribe the narration

Open Studio > Callouts and click Transcribe narration; speech-to-text runs on your computer. The transcript is used to suggest callouts and to fill in AI data.

The transcript tells GlideClip what you said and when. It never leaves your computer.

  1. Open Studio > Callouts.
  2. Click Transcribe narration.
  3. Wait for the bar to finish. It says Transcript ready with the number of lines.
  4. To run it again, click Transcribe again.

What the transcript is used for:

Good to know:

How to turn on AI suggestions and what they send

Tick AI suggestions in Studio > Callouts (Pro); on the hosted site there is no key to enter, elsewhere you paste your own Anthropic API key. Only text is sent, with everything the scan found replaced by [REDACTED].

AI suggestions write callouts with Claude. They need Pro.

  1. Click Prepare video in Make it safe first. AI only ever sees text the scan has masked.
  2. Open Studio > Callouts and tick AI suggestions.
  3. On the hosted site with Pro, nothing else is needed. Elsewhere, paste your key into Anthropic API key.
  4. Click Suggest callouts.

What is sent:

Where it goes:

Good to know:

Look and brand

How to add an intro and outro card

In Studio > Intro & outro, tick the Intro or Outro card, pick a template and type the title and subtitle. The cards are full-screen and add time before or after the recording.

  1. Open Studio > Intro & outro.
  2. Click Intro or Outro.
  3. Tick Intro card, before the recording or Outro card, after the recording.
  4. Pick a Template. Starters include Title only, How-to: what you'll learn, Educational disclaimer, Thanks for watching and Next steps + link.
  5. Type the Title and Subtitle.
  6. Under Text blocks, edit the text. Choose Regular or Small print for each. Click + Add text block for more, or × to remove one.
  7. Under On screen for, keep Auto or click Set my own and type the seconds.

Fill-ins:

Save and reuse:

Good to know:

How to add your logo, font and brand colours

In Studio > Frame & brand > Brand kit, type your company name, add a Logo and Font, and pick your colours. Save it with Save as series (Pro) so every video matches.

A brand kit gives your videos your own logo, font and colours.

  1. Open Studio > Frame & brand and open Brand kit.
  2. Type your company Name.
  3. Click Logo and choose an image (PNG, JPEG, WebP or SVG).
  4. Click Font and choose a font file (.woff2, .woff, .ttf or .otf). Without one, the theme font is used.
  5. Pick colours for Background, Panel, Accent, Text, Success, Caution and Warning.
  6. Drag Corner roundness to taste.
  7. To keep it for other videos, click Save as series in Studio > Series (Pro).

Where it shows:

Good to know:

How to choose a frame, theme and header

In Studio > Frame & brand, pick a Frame (Banner, Framed or Studio), a Theme and a Header setting, then type the header eyebrow and title. The preview shows exactly what the render will draw.

  1. Open Studio > Frame & brand.
  2. Pick a Frame: - Banner: a header strip over the video - Framed: brand background, logo, rounded video - Studio: framed, with a step list beside the video
  3. Pick a Theme: Midnight, Daylight, Corporate or Warm. A brand kit's colours replace the theme.
  4. Pick a Header setting: - Auto decides after the scan. If it finds a browser bar, the header covers it. If not, the video shrinks under the header. - Over the browser bar covers the top of the recording. In a framed layout it reads Crop off the browser bar. - Shrink video under it keeps the whole recording. - No header leaves it out.
  5. Adjust Header height (px) if needed.
  6. Type the header eyebrow, for example "CUSTOMER ONBOARDING", and the header title.

Also here:

Tips:

How to make a portrait or square video and zoom in on highlights

In Studio, click 16:9, 9:16 or 1:1 above the preview to choose landscape, portrait (1080×1920) or square (1080×1080). Tick Zoom in on highlights to zoom onto each highlight, and …and follow the pointer to follow the mouse between highlights.

These settings are above the preview while you're in Studio.

Choose the video shape:

  1. Click 16:9 for landscape, the recording's own shape.
  2. Click 9:16 for portrait, for phone apps such as Shorts, Reels and TikTok. It's 1080×1920.
  3. Click 1:1 for square, for social feeds. It's 1080×1080.

The whole recording goes across the width on the brand background. The title sits on top and cards sit around the video.

Zoom in on highlights:

Follow the pointer:

Safe-area guides:

Good to know:

How to make every video in a series look the same

Set up one video, then click Save as series in Studio > Series (Pro). For the next video, pick the series and type its number and name, and the look fills in.

A series file keeps every video in a course matching. Loading and saving series files needs Pro.

Save a series:

  1. Set up a video the way you like: frame, theme, brand kit, header, intro and outro, audio and sharing level.
  2. Open Studio > Series.
  3. Type the Video number and the Video name, for example "Creating a quote".
  4. Click Save as series and type the series name.
  5. GlideClip downloads a .series.json file and remembers the series in this browser.

Use it for the next video:

  1. Open the next video and go to Studio > Series.
  2. Pick the series in Series. If it's not listed, click Load series file.
  3. Type the Video number and Video name. The header fills in.

What a series carries:

Good to know:

Exporting

How to export a blurred safe copy, redaction report or blur plan

Open Make it safe > Export safe copy and click Export safe copy to make a free blurred MP4 on your computer. The same panel downloads a redaction report and a blur plan.

The safe copy is your video with the blurs burned in. It's free in every edition.

  1. Prepare the video and check Review blurs first.
  2. Open Make it safe > Export safe copy.
  3. If you trimmed or cut the video in Studio > Edit, choose whether to tick Trim the safe copy the same way.
  4. Click Export safe copy and pick where to save the file.
  5. Keep the tab open until it's done. Click Cancel export to stop.
  6. If your browser has no save dialog, click Download safe copy when it appears.

Also on this panel:

Good to know:

How to render the final training video

Open Studio > Render, click Render final video and pick where to save the MP4. Free renders videos up to 2 minutes with a GlideClip mark; Pro renders any length without it. It's made in your browser with blurs, frame, callouts, intro, outro and levelled sound, and nothing is uploaded.

The final render makes your finished training video on your computer. On the free plan it renders videos up to 2 minutes long, counting the intro, outro and pause cards, with a small GlideClip mark. Pro renders any length without the mark.

  1. Finish your callouts, edits, frame and audio. Use Preview in a callout's editor to check one part.
  2. Click Render in the top bar, or open Studio > Render.
  3. Click Render final video.
  4. Pick where to save the file. It's named after your recording with "(final)".
  5. Wait while it shows Rendering, the time done and the speed. Click Cancel render to stop.
  6. When it says Done, the file is saved. If your browser has no save dialog, click Download final video.

What's in the render:

Good to know:

Trim or cut it in Edit to bring it under 2 minutes.

How to save your work and pick up where you left off

GlideClip keeps your work in this browser as you go, so opening the same video again offers Pick up where I left off. To move work to another computer or a colleague, click Save project file in Studio > Render, then use Open project with the same video.

Pick up where you left off:

  1. Open the same video file again.
  2. A bar says You worked on this video before.
  3. Click Pick up where I left off, or Start fresh to throw that work away.

Your work is saved in this browser every few seconds: blurs, callouts, edits, the look, the transcript and AI data. The last 12 videos are kept.

Save a project file:

  1. Open Studio > Render.
  2. Click Save project file. A .json file downloads.

The project file has everything except the video itself. It holds blur positions and times, not the hidden text. Saving it is free.

Open a project file:

Good to know:

AI data

How to export the AI data bundle and what's in it

In AI data > Export, fix anything under "Before you can export", then click Export bundle (.zip) (Pro). The zip holds guide.md, segments.jsonl, step pictures, captions.vtt and manifest.json, saved on your computer.

  1. Open AI data > Video details. Fill in what helps: System, Version, Who it's for, Before you start, Result, Owner, Review by and Video link.
  2. Open AI data > Export.
  3. Fix each item under Before you can export. Click one to go to it.
  4. Choose whether to tick Draw highlight boxes on the step pictures.
  5. Click Export bundle (.zip) and pick where to save it. This needs Pro.

What's in the zip:

A whole series as one dataset (Pro):

  1. Export a bundle for each video in the series, as above.
  2. In AI data > Export, click Combine bundles into a series dataset… and add the bundles.
  3. GlideClip checks each bundle on this computer first: it must be an unchanged GlideClip export (a file changed after export is refused, so export that video again), and the same video can't go in twice. Move videos up or down to set their order.
  4. Save the dataset .zip: one dataset.jsonl with every step of every video, one combined guide.md, each video's files in videos/, and a manifest.json.

You can export when:

Good to know:

How to write step summaries, Q&A and tags in AI data

In the AI data area, each STEP card becomes a segment where you write a summary, actions, tags and questions, and pick a picture. Draft from the narration is free; Draft with AI needs Pro.

AI data turns a finished, redacted walkthrough into material for a knowledge bot or your own AI tools.

  1. Prepare the video in Make it safe, and add STEP cards in Studio (for example with Suggest callouts).
  2. Click AI data at the top of the rail, then Segments. There is one segment per step.
  3. Click a segment. Check the Task name and the times. Use Start at playhead and End at playhead to adjust.
  4. Write the Answer-style summary: one or two sentences that answer "how do I..." on their own. Or click Draft from the narration.
  5. Fill in Actions, one per line.
  6. Add Tags: type a tag and press Enter.
  7. Under Questions this step answers, click + Add a question and type the question and answer.
  8. Set the picture: move the playhead inside the step and click Use the playhead. Automatic picks one for you.

Draft with AI (Pro):

Good to know:

Account and billing

How synced settings work across computers

With Pro on the hosted site, your settings (look, brand kits, series, blur presets, intro and outro templates, tags) are saved to your account and follow you to any computer. Never videos, scans, transcripts or projects, and never the names and words you list to blur.

Synced settings need Pro on the hosted site.

What syncs:

What never syncs:

How it works:

  1. Sign in with Pro and open the editor.
  2. Changes are saved to your account a few seconds after you make them.
  3. On another computer, sign in and open the editor. Your account's copy is applied.
  4. If this browser changed its settings more recently, its copy is sent instead.

See or delete what's synced:

  1. Open your account page.
  2. The Synced settings card shows when they were last saved.
  3. Click Delete synced settings to remove them. Each browser keeps its own copy until you change it there.

Good to know:

How to sign in, subscribe to Pro and cancel

Click Sign in in the editor to open your account page in a new tab, then sign in and subscribe to GlideClip Pro there. To cancel or change billing, click Manage account and billing.

These steps are for the hosted site.

Sign in and subscribe:

  1. In the editor, click Sign in (or Upgrade) at the foot of the left rail. Your account page opens in a new tab.
  2. Sign in.
  3. Under GlideClip Pro, pick a plan and subscribe.
  4. Go back to the editor tab. It picks up Pro by itself, and your video stays open.

Manage or cancel:

  1. Click Account in the editor, or open your account page.
  2. Click Manage account and billing to update billing or cancel.
  3. Click Refresh subscription if a change hasn't shown yet.
  4. Click Sign out to sign out on this computer.

How the weekly license works:

Good to know:

What's free and what needs Pro

Blurring, the safe copy, saving projects, every Studio tool and finished videos up to 2 minutes are free. Pro ($29 a month, or $192 a year) renders any length without the watermark and adds AI suggestions, series files and AI data export.

Free:

Pro, $29 a month, or $192 a year ($16 a month, billed yearly):

Enterprise, annual license:

Good to know:

Companies

How GlideClip works for company members (Enterprise)

Sign in on the account page as a member of your company, and the editor picks up your company's Enterprise plan and settings. Your admin can set what's always blurred, lock the brand kit, require intro or outro cards, limit tags and turn AI or transcription off.

On a company plan, your admin sets the rules and you use them.

Get started:

  1. Accept the invitation from your company's admin.
  2. Open your account page and sign in. It makes your company your active plan.
  3. Open the editor. It picks up the Enterprise plan and your company's settings.

What your company can set:

Good to know:

How to set up your company as an admin (Enterprise)

Open the admin page from the "set up your company" link on your account page. There you manage members and seats, the company AI key, what's always blurred, AI data fields, tags and the brand kit lock.

  1. Open your account page. Click set up your company to open the admin page.
  2. Members and seats: invite people by email and choose who's an admin. Every member, admins included, uses one seat.
  3. AI connection: paste your company's Anthropic API key and click Save key. Set AI suggestions a month, each member and For the whole company. Or tick Turn AI suggestions off for everyone.
  4. What's always blurred: tick categories, list Names or words to always blur and Company email and web domains. Choose Keep work in progress in the browser and Allow transcription.
  5. AI data: company fields: click + Add a field. Leave the choices empty for free text.
  6. Tags: list the tags members can use. Tick Members can only use these tags to lock the list.
  7. Brand kit and templates: tick Members can't change the brand kit to lock it.
  8. Click Save changes.

Brand kit and templates:

Good to know:

Privacy and requirements

What computer and browser GlideClip needs

GlideClip needs a Windows 10/11 or macOS laptop or desktop with at least 4 cores and 8 GB of memory, and a current Chrome or Edge. 8 cores, 16 GB and graphics acceleration switched on are recommended.

GlideClip does all its work on your own computer, so the computer matters.

| | Minimum | Recommended | | --- | --- | --- | | Computer | Windows 10/11 or macOS laptop or desktop, 4 cores | 8 cores or more | | Memory | 8 GB | 16 GB or more | | Browser | Current Chrome or Edge | Current Chrome or Edge, with graphics acceleration on | | Graphics | Any | Any built-in or separate graphics chip with WebGL2 | | Disk | Space for the finished video, about 30 MB per 5 minutes at 1080p | | | Connection | Only to load the app, sign in and use optional AI | |

Good to know:

What leaves your computer and what doesn't

Your video and audio never leave your computer: scanning, transcription, preview and rendering all run in your browser tab. Only text is sent, when you ask for AI, with everything the scan found replaced by [REDACTED].

Never sent:

Sent only when you use these features:

Downloads that only bring data in:

Check it yourself:

  1. Look at Sent from this tab in the top bar. It counts every byte the page sends.
  2. Click it to see each send and what it was for.
  3. Click How GlideClip keeps videos on this computer for the security page.

Good to know:

Troubleshooting

Fixes for common problems

Use a current Chrome or Edge on a laptop or desktop, keep the tab open during long jobs and close other heavy apps. Below are fixes for slow scans, videos that won't open, paused exports and phones.

The scan or render is slow:

"This video format can't be read by the browser":

The export says "Paused: this tab needs to stay visible":

A button is greyed out:

Something looks wrong in Firefox or Safari:

On a phone you see "Best on a computer":

Your work seems lost:

Fixes for screen recording problems

If Create clip is missing, use Chrome or Edge on a computer. If your voice isn't picked up, check your microphone isn't muted and watch the level bar move.

Create clip isn't on the start screen:

"We can't hear your microphone":

  1. Check the mute button on your headset or keyboard.
  2. On Windows, check Settings > System > Sound > Input. On a Mac, check System Settings > Sound > Input.
  3. Speak and watch the level bar move.
  4. Pick another microphone from the list if you have more than one.

"The microphone isn't available":

"Nothing was shared, so recording didn't start":

"Sharing stopped before recording began":

"Couldn't finish the recording":

Good to know:

Fixes for sign-in and license problems

If the editor still shows Free edition after you subscribe, open your account page and click Refresh subscription; the editor picks up the license by itself, even in an open tab. If it says License expired, visit the account page to renew it.

The editor still says Free edition after you subscribed:

  1. Open your account page. Click Account or Sign in at the foot of the editor's rail.
  2. Make sure you're signed in to the account you paid with.
  3. Click Refresh subscription.
  4. Go back to the editor tab. It picks up the license by itself, without a reload.

The badge says License expired · Free edition:

The badge says License can't be checked:

The badge says License not valid here:

"Couldn't load the sign-in service":

Good to know:

Fixes when AI suggestions aren't available

AI suggestions need Pro, a prepared video and, outside the hosted site, your own Anthropic API key. If your company's policy turns AI off, you get built-in suggestions only.

Work through these in order.

  1. Do you have Pro? AI suggestions and Draft with AI need Pro. Without it, ticking AI suggestions opens a dialog about Pro.
  2. Is the video prepared? Click Prepare video in Make it safe. AI only ever sees text the scan has masked.
  3. Is a key needed? On the hosted site with Pro, no key is needed. Elsewhere, paste your key into Anthropic API key under AI suggestions.
  4. Has your company turned AI off? Then you get built-in suggestions only. Ask your admin.
  5. Is the AI box there at all? Some installs remove AI completely. Built-in suggestions still work.

Messages you might see:

Good to know:

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